Welcome to ElPsychicsWisdom.com. We value your satisfaction and strive to provide high-quality digital products. Please read our comprehensive Refunds and Returns Policy to understand the process, conditions, and timeframes for requesting refunds.
Business Name: Alen Hodzic
Website: ElPsychicsWisdom.com
Email: [email protected]
Address: Svetozara Markovica 1/6, Zajecar, Serbia
Date: July 2, 2024
Digital Products
We sell digital products, specifically tarot and spiritual readings. Due to the nature of digital products, we have specific conditions and processes for refunds.
Refund Policy
Conditions for Refunds
We offer refunds under the following conditions:
- Technical Issues: If there is a technical issue with the digital product that prevents you from accessing or using it as intended, we will provide a refund.
- Non-Delivery: If you do not receive the digital product within the specified delivery time, you are entitled to a refund.
- Misrepresentation: If the product does not match the description provided on our website, you may request a refund.
Non-Refundable Situations
We do not offer refunds in the following situations:
- Change of Mind: Refunds are not provided for changes of mind or dissatisfaction not related to the product’s performance or description.
- Improper Use: If the digital product has been misused or used in a way not intended, refunds will not be issued.
Refund Process
Initiating a Refund
To initiate a refund, please follow these steps:
- Contact Us: Email us at [email protected] with the subject line “Refund Request” and include the following information:
- Your name
- Order number
- Date of purchase
- Detailed description of the issue
- Review: Our customer support team will review your request and respond within 5 business days.
- Approval: If your refund request is approved, we will process the refund to your original method of payment within 10 business days. You will receive a confirmation email once the refund has been processed.
Fees or Costs
There are no additional fees or costs involved in the refund process. The full amount paid will be refunded if the refund request meets our conditions.
Contact Information
For any questions or concerns about our Refunds and Returns Policy, please contact our customer support team:
- Email: [email protected]
- Address: Svetozara Markovica 1/6, Zajecar, Serbia
Final Note
We strive to ensure your satisfaction with our digital products. Please reach out to us if you encounter any issues or have any concerns. We are committed to providing excellent customer service and addressing your needs promptly.
Thank you for choosing ElPsychicsWisdom.com.